Effective Date: July 2026
At BREEZE Active, we ship worldwide and are committed to getting your order to you as quickly and safely as possible.
Shipping
We offer free worldwide shipping on all orders.
Processing Time
Orders are typically processed within 3–5 business days after payment confirmation.
Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking information.
Estimated Delivery
Estimated delivery: 7–20 business days worldwide
Delivery times are estimates and may vary due to customs clearance, local courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Order Tracking
Once your order has shipped, you'll receive a tracking number via email. Please allow up to 48 hours for tracking information to become active.
Customs & Import Duties
Depending on your destination country, customs duties, taxes, or import fees may apply.
Where available, these charges are prepaid through our shipping partners. In some destinations, additional customs charges may be payable by the customer before delivery.
If required by local customs authorities, customers may also be asked to provide identification or other documentation to complete customs clearance. Failure to provide the requested information may result in shipping delays.
Failed Delivery
Please ensure your shipping address is accurate and complete before placing your order.
If a delivery cannot be completed due to an incorrect address, failed delivery attempts, or the package not being collected, additional shipping charges may apply for reshipment.
Shipping Delays
While we do our best to deliver your order within the estimated timeframe, we are not responsible for delays caused by customs processing, courier services, weather conditions, public holidays, or other circumstances beyond our control.
Delivery Issues
If your order arrives damaged, incorrect, or with missing items, please refer to our Refund & Replacement Policy.
To process any claim, an unedited unboxing video is required within 48 hours of delivery.
Contact Us
For any shipping-related questions, please contact us at:
hello@breezeactive.shop
